Looking for treatment can be frustrating and confusing. It may not always be clear where you should go next or what your options are. The System Navigation Videos below can help you better understand the mental health system and help guide you through the process. Don't hesitate to contact us by phone, email or in person for additional information, resources and help navigating the mental health system. 

System Navigation Videos

It can be frightening and overwhelming when a child or youth is experiencing mental health challenges. It is important to remember that, even though it may not be easy, most mental health challenges and disorders can be treated. It is also important to remember that you are not alone. There are many resources and places to find support that will help you through this journey.

One way to get more information about the mental health system is through our two system navigation videos, available in 7 different languages. These videos provide families with helpful information on where to start when a child or youth is experiencing a mental health challenge. 

Part 1: Where can Families Start? Supporting Children & Youth with Mental Health Challenges 

This video describes British Columbia’s mental health system and describes four different professionals families can connect with if they are concerned about their child or youth's mental health.

Watch Part 1 in French, Farsi, Cantonese, Mandarin, Punjabi and Korean

 

Part 2: What can Families expect Along the Way? Supporting Children & Youth with Mental Health Challenges 

This video describes what families can expect when they meet with a health professional about their child’s mental health for the first time, and how to prepare themselves and their child for that first meeting.

Watch Part 2 in French, Farsi, Cantonese, Mandarin, Punjabi and Korean

For additional information about options for support and treatment in BC, visit the Find Help section of our site.

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Need urgent help?

If you, your child, or someone you care about is having a mental health or substance use crisis:

  • Call 911 or go to your local hospital’s emergency room if you are in need of immediate help
  • Call 1-800- SUICIDE (1-800-784-2433) anytime if you are concerned about someone who may be considering suicide

These are a few examples of situations when you should seek immediate help:

  • The child or youth is thinking about or trying to end their life
  • The child or youth is experiencing sensations that aren’t real and/or beliefs that can’t possibly be true
  • The child or youth is unable to care for themselves, and it’s putting them at risk of serious harm
  • The child or youth is experiencing an alcohol or drug overdose
  • The child or youth is taking a dangerous combination of substances (like medications and alcohol)

For non-urgent phone, email, or in-person support options, visit our Find Help page.