Finding Help

Emergency Help

If you, your child, or someone in your care is having a mental health or substance use crisis:

  • Call 911 or go to your local hospital’s emergency room
  • Call the Crisis Line at 310-6789 or the Suicide Hotline at 1-800-SUICIDE (1-800-784-2433) for confidential, non-judgmental and free support available 24/7
  • Call the YouthinBC 24/7 crisis line at 1-866-661-3311, or access their online chat with trained volunteers 12pm – 1am daily 
  • Contact a Child & Adolescent Mental Health Crisis Response Team (contact information for each Health Authority available in the 'Help Finder' tool)

Non-Emergency Help

  • Child and Youth Mental Health Teams provide early identification, intervention, assessment and treatment to BC families. 
  • HealthLinkBC includes a directory of BC health services.You can speak to a nurse, dietitian or pharmacist by dialing 811.
  • BC 211 is a free directory of services in your area. Confidential, multilingual and available 24/7 by dialing 211.
  • BC Children's Hospital's Mental Health Services provides inpatient and outpatient programs and services for children and youth under the age of 19, except the Provincial Youth Concurrent Disorders Program which offers services for young people up to the age of 25. All inpatient and outpatient programs and services are by referral only.
  • Inpatient and outpatient programs and services for individuals aged 19 and older are available through BC Mental Health & Substance Use Services.

Help Finder Tool

For a full listing of emergency and non-emergency options in BC, use the ‘Help Finder' tool to assist you in navigating the mental health system. This tool is meant to help link you to the resources you need, and to guide you through each step of the process.

Don’t hesitate to contact us by phone, email, or in person for additional information, resources, and help navigating the mental health system.

BC Children's Hospital

This is an agency of Provincial Health Services Authority, providing provincial tertiary mental health services to the citizens of British Columbia. Programs include: Adult Tertiary Psychiatry, Geriatric Psychiatry, Forensic Psychiatric Services, Child & Adolescent Mental Health, Women’s Reproductive Mental Health, as well as the Provincial Specialized Eating Disorders Program for children and youth located at the BC Children’s Hospital.

Provincial Health Services Authority

Provincial Health Services Authority (PHSA) is one of six health authorities – the other five health authorities serve geographic regions of BC.

Ministry of Health

British Columbia Ministry of Health

RBC Children's Mental Health Project

RBC Children’s Mental Health Project is RBC's cornerstone “health and wellness” pillar; RBC Children’s Mental Heath Project is a multi-year philanthropic commitment to support community-based and hospital programs that reduce stigma, provide early intervention and increase public awareness about children’s mental health issues.

BC Children's Hospital Foundation

Through a wide range of fundraising events and opportunities, The BC Children's Hospital Foundation is united with its donors by a single, simple passion - to improve the health and the lives of the young people who enter BC Children's Hospital every day.