The Kelty Mental Health Resource Centre and BC Children’s Hospital Health Literacy Team wins BC Quality Award!

Michelle H., Program Manager on November 24, 2015

The Kelty Mental Health Resource Centre and the BC Children’s Hospital Health Literacy Team have won a 2016 BC Quality Excellence Award, in the category of Staying Healthy! The BC Quality Awards are presented by the BC Patient Safety & Quality Council, and aim to recognize individuals, teams, and facilities that have improved the quality of care in BC.

The team was recognized for the work being done to ensure children, youth, families, and women across BC are able to access the mental health and substance use resources, information, and services that they require to understand mental health or substance use challenges they may be experiencing, get connected to help early and quickly, and to experience mental wellness. The team works to ensure that all of the resources developed are evidence-based and appropriate for the target audience, and many are available in multiple languages to support the needs of families from culturally and linguistically diverse backgrounds. The team also works to reduce stigma and discrimination associated with mental health challenges through a number of initiatives and events.

Some of the highlights of the team’s work include:

  • The Health Literacy team has developed a number of websites, apps, interactive tools, and social media channels to quickly and effectively share information. These resources include, the Dealing with Depression online resource, the MindShift anxiety app,, and an online presence on a variety of social media channels including Twitter, Facebook, YouTube, and Instagram.
  • The Kelty Mental Health Resource Centre provides mental health and substance use information, resources, help with system navigation, and peer support to children, youth and families from across the province. Peer support is provided by two F.O.R.C.E. Society for Kids’ Mental Health Parents in Residence, a F.O.R.C.E. Youth in Residence, and an Eating Disorders Peer Support Worker.
  • The Team actively and regularly engages children, youth, families and other key stakeholders in the development and delivery of projects and services. This engagement helps to ensure that the youth and family perspective is infused into all of the work being done.

Another reason that was highlighted in the award submission, that plays a key role in the success of the team, is the dedication, passion, and enthusiasm of all of the team members. I can attest to this myself – the team has created a positive and supportive environment where all members genuinely appreciate each other’s unique experiences, skills and strengths. It is truly an honour to work with each of my colleagues, and I can say with certainty that this supportive environment plays a key role in the quality of the work being produced by the team.

Congratulations to all of the Kelty Centre and Health Literacy team members, as well as all of the other very deserving BC Quality Award recipients!


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BC Children's Hospital

This is an agency of Provincial Health Services Authority, providing provincial tertiary mental health services to the citizens of British Columbia. Programs include: Adult Tertiary Psychiatry, Geriatric Psychiatry, Forensic Psychiatric Services, Child & Adolescent Mental Health, Women’s Reproductive Mental Health, as well as the Provincial Specialized Eating Disorders Program for children and youth located at the BC Children’s Hospital.

Provincial Health Services Authority

Provincial Health Services Authority (PHSA) is one of six health authorities – the other five health authorities serve geographic regions of BC.

Ministry of Health

British Columbia Ministry of Health

RBC Children's Mental Health Project

RBC Children’s Mental Health Project is RBC's cornerstone “health and wellness” pillar; RBC Children’s Mental Heath Project is a multi-year philanthropic commitment to support community-based and hospital programs that reduce stigma, provide early intervention and increase public awareness about children’s mental health issues.

BC Children's Hospital Foundation

Through a wide range of fundraising events and opportunities, The BC Children's Hospital Foundation is united with its donors by a single, simple passion - to improve the health and the lives of the young people who enter BC Children's Hospital every day.